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Privacy Policy

Trim Technik Ltd is committed to protecting and respecting your privacy and personal data. This Privacy Policy describes how we will use your personal information and how you can exercise your rights under the General Data Protection Regulation (GDPR).

Data controller and contact information

The data controller is Trim Technik Ltd. Our ICO registration number is ZA286599 If you have any questions, comments or requests regarding this Privacy Policy, please feel free to contact us at:
Data Protection Officer, Trim Technik Ltd.
1 Parkvale Ave, Prenton, Merseyside. CH43 3HE

Purposes and lawful basis for processing personal data

We may collect, process and use your personal data in the course of supplying vehicles parts, goods and services to you and to manage our relationship with you, in the following ways:

Processed under the lawful basis of Contract:

When you enquire about or purchase goods or services from us, we will collect personal information to enable us to respond to your enquiry and to process and complete your purchase. We collect personal information from you when you apply for a job with us to enable us to contact you and process your application.

Processed under the lawful basis of Legal Obligation:

We collect and process your personal information for producing invoices and accounting purposes which is required to meet HMRC
legislation. We collect personal information from employees to enable us to meet employment law obligations.

Processed under the lawful basis of Consent:

If you have given consent to receive marketing communications from us, we will collect information concerning your marketing preferences and send you communications based on those preferences.

Processed under the lawful basis of Legitimate Interest:

Personal information of purchasers or owners of parts or accessories which have been or will be supplied by Trim Technik Ltd to enable us to carry out our duties as a seller / distributor.

Who we share your personal data with

We do not share your data with any other third parties except: If you have given your consent. If it is necessary to enable the provision of third party servicesyou have requested (for example to facilitate warranty, insurance or finance quotes or agreements). If we are under a duty to comply with any legal obligation.

Third party recipients of your data

Data processors are third parties who provide elements of our business management services for us, who process or store personal data on our behalf. The categories of these recipients are accounting, marketing, software, and website providers. We have contracts in place with our data processors to ensure they are looking after your data to GDPR standards, which means they cannot use, share or do anything with your personal data unless we have instructed them to do so.

Retention periods

Unless otherwise listed below, your personal data will be kept for a period of 7 years in order to comply with HMRC requirements. Personal data processed under consent will be kept for as long as you
consent to its processing. We will seek to refresh your consent at appropriate intervals.

Your rights in regard to your personal data

You have a number of rights in regard to your personal data. These include the right to request access to, rectification or erasure of personal data we hold, or restriction of processing concerning your
data, or to object to the processing as well as the right of data portability. If you wish to make any such requests please contact us in writing using the contact details at the top of this page.

Right to withdraw consent

Where we have processed your personal data on the lawful basis of consent, you have the right to withdraw this consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

Right to Complain

If you have any concerns about how we have handled your personal data, please contact us so we may address them. You also have the right to lodge a complaint with the supervisory authority, the Information Commissioner’s Office, about how we manage your data.

Provision of data

In most cases, the provision of your personal data is necessary to enter into a contract with us.

Changes to this policy

We will regularly review this privacy notice and update it where necessary. This policy was last updated in May 2018.

Over the Moon!!! Your fitter is a top guy as well, we're all impressed and have another customer wanting a similar design now too.
★★★★
, Sinclair Group
Very, very good. The guys came next day, very good as usual.
★★★★
N.B., Land Rover
Can i just say a BIG THANK YOU to yourself and your team who came down and fitted the leather for me. I must admit I was over the moon at how professional your team are under the conditions they had to work in.

The customer was jumping for joy, so from the bottom of my heart Thank you ever so much and could you please thank you team as well - SUPERSTARS!!
★★★★★
I.Yousaf, Renault Solihull
Efficient, work always top notch, always helpful.
★★★★
T.R., Dacia
Very professional technician - great job!!
★★★★★
, Dealer
The work that was carried out was very thorough and fantastically finished. Will definitely be using your company in the future.
Matt Hill, VW Dealer
Firstly, I wish to express my sincere gratitude on providing a first class product, exactly what i wanted, the colour combination works and looks fantastic.

Secondly, from a customer's perspective, Tom your installation technician is a first class professional, providing & executing the installation to a high standard of workmanship & Skill content. His conduct whilst on site was excellent, a pleasure to work with & to have him on our group PDI centre site.
★★★★
Chris Cubitt, Mercedes Dealer
I just wanted to send some feedback about the re-trim you did on 28th April.

I wanted to say a big thank you to all at Trimtechnik, as a private customer we appreciated the level of communication from the initial enquiry through to the final fitment of a leather interior to our car. You were quick to reply to any queries and the ordering process was straight forward professional.

When we arrived at your workshop we appreciated the time you staff took to get to know us and we also appreciated you dropping us off near the city centre to spend our day.

The work has been finished to an extremely high standard and we are amazed at how good the installation is. The workmanship and materials used were first class. The car has an entirely new level of comfort and looks amazing.

I have already recommended you to friends who may look to have similar work done. I am very happy to have found your business.

A big thank you once again to all your staff who were friendly and professional throughout our experience.
★★★★★
Paul Wernham, Private Individual - Aberdeen
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