Quality Policy

2.2 Quality Policy

2.2.1 Quality Improvement Process

Trim Technik has a company-wide quality improvement process. Top management is committed to developing a continuous improvement culture. The quality improvement process is administered by the senior management team.

2.2.3 Quality Policy

Trim Technik Ltd

Quality Policy
Quality is fundamental to everything we do. We shall ensure, as a primary objective, that our leather upholstery installation service meets customer requirements by:-

• Implementing the principles and practices of ISO9001:2015
• Establishing measurable quality objectives & targets which are monitored & routinely reviewed to promote continuous improvement
• Training & development of employees to ensure that the business is run effectively
• Sustaining a viable & profitable business
• Controlling our productivity & costs to ensure we offer value for money
• Meeting appropriate statutory & legal requirements 
• Developing our supply chain 
• Continually improving our processes and enhancing business effectiveness

As Managing Director, I will ensure that Trim Technik’s mission and quality objectives are communicated, understood and implemented throughout the organisation.

Phil Griffin Managing Director
April 2021

The fitters I dealt with on Saturday have done great job on my new leather interior, we are delighted with the quality and finish. Thanks to everyone involved and I'll certainly recommend TRIMTECHNIK to anyone who asks.
Anthony Moorby, Individual
I cannot thank you enough for your help and efficiency today. Your man was here before I even arrived into work this morning. He is close to being finished as we speak (13:44). My customer will be thrilled when she sees it and the guys onsite here are amazed at the job you have done.
Gary Lancaster, Mini Inchcape
On time, clean and tidy, excellent onsite service!
M.B., Mercedes-Benz
Just had a visit from Richard who came to repair a lump in my armrest and I just wanted to let you know the service I have received has been exeptional
Karen, Private Individual
I asked these guys to remake 2 front seat headrests for my Ford Mustang in black leather with the Cobra emblem embroidered in the centre of them. Fantasic Job and would highly recommend to anyone!!
Nick, Private Individual
I am emailing to give praise to the two gentleman who fitted the leather upholstery to a VW Golf GTD in Derby today. They both have done a fantastic job and we are really happy with the work that they carried out. They are a credit to your company.
Robert Wood, VW Dealer
Fitted new SLK with leather, customer over moon, couldn't ask for more
PS, Mercedes-Benz
Your fitter Simon is always here at 8am on the the morning of the fitting and I find him to be extremely friendly and helpful and his work is of the highest quality, half the time we wouldn't even know he is here as he quietly goes about his work.

His professionalism is outstanding and I would thoroughly recommend him.
Martin Gearing, Mercedes Dealer
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