Quality Policy

2.2 Quality Policy

2.2.1 Quality Improvement Process

Trim Technik has a company-wide quality improvement process. Top management is committed to developing a continuous improvement culture. The quality improvement process is administered by the senior management team.

2.2.3 Quality Policy

Trim Technik Ltd

Quality Policy
Quality is fundamental to everything we do. We shall ensure, as a primary objective, that our leather upholstery installation service meets customer requirements by:-

• Implementing the principles and practices of ISO9001:2015
• Establishing measurable quality objectives & targets which are monitored & routinely reviewed to promote continuous improvement
• Training & development of employees to ensure that the business is run effectively
• Sustaining a viable & profitable business
• Controlling our productivity & costs to ensure we offer value for money
• Meeting appropriate statutory & legal requirements
• Developing our supply chain
• Continually improving our processes and enhancing business effectiveness

As Managing Director, I will ensure that Trim Technik’s mission and quality objectives are communicated, understood and implemented throughout the organisation.

Phil Griffin Managing Director
April 2021

I just wanted to say we used you guys to fit some heated seats last week and I wanted to let you know how impressed am I. Firstly, with the time it took to do the job, secondly with the quality of your guys work and thirdly, with the finish. I did tell your fitter how pleased I was and that I will be asking you to fit the heated seats to my personal vehicle.

★★★★

May I say a big thank you to you and your team for doing a fantastic job with my seats. I am really happy with them and I will be recommending you to all my friends *****

★★★★★

Very, very good. The guys came next day, very good as usual.

Great job done today, please thank the fitter for me.

Many Thanks!!!

I cannot thank you enough for your help and efficiency today. Your man was here before I even arrived into work this morning. He is close to being finished as we speak (13:44). My customer will be thrilled when she sees it and the guys onsite here are amazed at the job you have done.

Very friendly and professional service. They go the extra mile when needed !!

Just wanted to say thank you to your team Tom and Chris, they did an amazing job and just got on with it.

I had my new interior fitted yesterday on my E90 BMW. I would like to thank your fitter personally on his great work as it has totally transformed my car. I was with him all day from 9am till we shook hands at 8pm, once again many thanks on a great interior and a great fitter.